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Apple Trade In is a device trade-in program offered by Apple and operated by Brightstar. We will provide you an estimated value based on the device information provided. If you like the quote, we will send you shipping materials (at no cost to you) and you can send in your device. Your device is covered should your device be lost in transit whilst being shipped to Brightstar using our courier Startrack. To raise a claim please contact our Customer Support Centre at Mon – Fri – AEST or email us at [email protected] 1/6/ · To find serial number for Apple Watch: Tap General > About, then Scroll down > Look for the serial number. If you don’t have your Apple watch, you can use your iPhone instead. On your iPhone, Open the Apple Watch App > Tap the my Watch tab, then tap General > About > Look for your Serial Number. To find serial number for Apple Watch. On your Apple Watch, Open the Settings app. Tap General > About, then Scroll down. Look for the Serial Number. if you don’t have your Apple Watch, you can use your iPhone instead. On your iPhone, Open the Apple Watch app. Tap the My Watch tab, then tap General > About. Look for your Serial Number.
To start the conversation again, simply ask a new question. For such a big and supposedly helpful support, they basically just told me „oh well oops sorry we can’t help you, byyeeeeee“. I recently purchased an iPhone 11 with the option of trade-in for my iPhone X. I made sure the trade-in was in there and they even showed what would be the value of my phone after the trade-in.
It was the only reason why I would go for an upgrade because with the trade-in, it’s fairly affordable. So I got my iPhone 11 on May 18th and it’s been a week now and I haven’t gotten any news about the trade-in kit. I started to become worried because I feel like it’s not gonna take that long until they send you a notification about the tracking info for the trade-in kit.
I even contacted apple before purchasing the iPhone 11 just to make sure that I know how the process goes. When I talked to them about it via phone call, they legit told me that I didn’t purchase it with a trade-in. Which I find BS because I purchased it myself. When I asked them what my options are they told me that I could send in my iPhone 11 and then do the same stuff all over again with the hope that it would work this time.
I was like wouldn’t that be such a big trouble on my side setting up a new phone ain’t fun if you had to do it just after a week. I was shaking my head at this point and asked if there are other options.
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Enter Serial Number 11 or digit number, for example Please read these Terms carefully and make sure that you understand them, before trading-in any Products via our Site. Please note that before trading-in a Product by placing an order on our Site you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to trade-in any Products via our Site. We amend these Terms from time to time as set out in clause 5.
Every time you wish to trade-in Products, please check these Terms to ensure you understand the terms which will apply at that time. Except as expressly allowed elsewhere in this Agreement or to the extent required by any applicable law or regulation, each party to this Agreement must keep in confidence any Confidential Information that it receives from the other party by using the same degree of care that it would use to protect its own Confidential Information and in any case, not use or disclose any Confidential Information which may be reasonably foreseen to be prejudicial or adverse to the business of the other party.
Information can sometimes include identification information to comply with relevant second hand trading legislation and your rights or title to sell goods to Brightstar in addition to financial information pertaining to the financial processing of a transaction.
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Although we pay for the postage via a prepaid envelope, it’s your responsibility to make sure your device is adequately protected in the envelope and insured for loss. Skip to main content Skip to search. No results found but hit enter for the most relevant articles. What if I have a problem with my trade in? In this article. What happens if my device is lost or damaged in the post? My device is damaged or lost. Sorry, but we can’t take responsibility for loss or damage.
Need to get in touch about trading in your device? What happens if my device is damaged? If your device is damaged when we inspect it:. What happens if the device I send back isn’t the same model I was quoted for? How useful was this page?
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My device is damaged or lost I am a Sprint customer U. Apple GiveBack Program U. Other device trade-in program United States and Canada Europe, Middle East and Africa Latin America Asia and Australia General Enquiries Press Enquiries Corporate Social Responsibility Careers. Virgin Islands U. Minor Outlying Islands Uganda Ukraine United Arab Emirates Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe.
What is it regarding? USSprintBBTIAccountSupport Brightstar. Merrick Brightstar. Sullivan alorica. Gaul Brightstar. Conroy Brightstar. Tian Brightstar. Vega brightstar. Holland brightstar.
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Brightstar is a registered trademark of Brightstar Corp. All rights reserved. These Terms will apply to any contract between Brightstar UK Limited, a company registered in England and Wales under company number and with registered office at Crewe Logistics Park, Jack Mills Way, Shavington, Crewe, CW2 5XF. Please read these Terms carefully and make sure that you understand them, before trading-in any Products via our Site.
Please note that before trading-in a Product placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to trade-in any Products via our Site. We amend these Terms from time to time as set out in clause 7. Every time you wish to trade-in Products, please check these Terms to ensure you understand the terms which will apply at that time.
Product dealers, stockists, or specialist retailers, resellers or distributors of Products are excluded from the offers on this Site unless a specific exception has been agreed in writing by a director of Brightstar. Our Site will guide you through the steps you need to take to trade-in Products with us.
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Compare iPhone models. Chat with a Specialist. Compare iPad models. Compare Mac models. Compare Apple Watch models. We believe every device has value. Choose a new one that’s right for you, and apply your credit toward that device. When you get your new device, just follow a few simple steps to safely transfer over your data and wipe the information from your current one. Return it to us using the prepaid trade-in kit we send you.
Or trade in at an Apple Store. Answer a few questions to find out your device’s trade-in value. Select your device to get a trade-in estimate without a purchase.
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No matter the model or condition, we can turn it into something good for you and good for the planet. Compare iPhone models. Chat with a Specialist. Compare iPad models. Compare all Mac models. Compare Apple Watch models. We believe every device has value. When you get your new device, follow a few simple steps to safely transfer over your data and wipe the information from your current one. Apple Watch data transfer. Mac data transfer. Return it to us using the prepaid trade-in kit we send you.
Or trade in at an Apple Store. Find a store near you.
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To identify which Apple Watch you have, use the model number: Open the Apple Watch app on your iPhone. Tap the My Watch tab, then tap General > About. Find Model, then tap it to switch between the part number and the model number, which starts with „A“. Find your model number in . 27/7/ · Numerous phone calls to Brightstar and they can’t give a straight answer as to where my ipad is. My iPad was in excellent working condition with a perfectly working screen. So I mailed it to Brightstar with a tracking number, it arrived, was inspected and they gave it a value of $0 Due to problems with the display.
To start the conversation again, simply ask a new question. I sent my ipad to Brightstar for trade in and they received last friday, today friday one week later i never received any update from them this is normal? Posted on Apr 13, PM. Page content loaded. Apr 13, PM in response to TheRavox In response to TheRavox. Apr 13, PM. Apr 13, PM in response to LACAllen In response to LACAllen. Sent an email yesterday but i got no answer im asking here to know if someone esle got the same experience with this company.
Apr 17, AM in response to TheRavox In response to TheRavox. Yes – using Apple renew UK aka Brightstar – process is an absolute joke. They received my iPad over a week ago and you have to mail directly